Privacy Policy

Kaysan Properties ("Kaysan Properties", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information in connection with the Kaysan Properties mobile application and related services.

By using the application or related services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Information You Provide

Depending on the features you use, we may collect information that you voluntarily provide to us, such as your name, email address, telephone number, account details, property preferences, enquiries, messages, and other information you submit when requesting information or services.

Information Collected Automatically

When you use the application, certain technical information may be processed to operate, secure, maintain, and improve the service. This may include information such as device type, operating system, application version, IP address, log information, and similar technical information, where applicable.

Location Information

If a feature of the application requests access to your device location, location information will only be collected or used in accordance with the permission presented to you and the applicable device settings.

2. How We Use Information

We may use information for purposes including:

• Providing and operating the Kaysan Properties application and services.
• Creating and managing user accounts where applicable.
• Responding to property enquiries and service requests.
• Providing property information, recommendations, and related assistance.
• Communicating with you about your enquiries, account, or requested services.
• Maintaining the security, reliability, and functionality of our services.
• Detecting, preventing, and addressing fraud, abuse, or technical issues.
• Improving our application, services, and user experience.
• Complying with applicable legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal information.

We may disclose information where reasonably necessary to provide our services, including to service providers and technology providers that process information on our behalf, where required for legal compliance, to protect our rights and users, or with your consent.

Where third-party services are used by the application, those providers may process information according to their own privacy policies and applicable agreements.

4. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, to maintain legitimate business records, to resolve disputes, and to comply with applicable legal obligations.

6. Your Choices and Rights

Depending on applicable law, you may have rights to access, correct, update, or request deletion of certain personal information.

You may also have rights to object to or restrict certain processing.

To make a privacy request, contact us using the details below. We may need to verify your request before completing it.

7. Account and Data Deletion

If the application provides user accounts, you may request deletion of your account and associated personal information by contacting us at admin@kaysanproperties.ae .

We will process eligible deletion requests in accordance with applicable law and may retain information where retention is required or permitted by law.

8. Children's Privacy

Our services are not intended for children who are not permitted to use them under applicable law. We do not knowingly collect personal information from children without appropriate authorization.

9. Third-Party Websites and Services

Our application or website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date shown at the top of this page.

Continued use of the relevant services after an update means the updated policy applies to that use.

11. Contact Us